Red Envelope, Never Blue

We here at Subatomic Films have been Netflix subscribers for years. The overhead at the office is high, so we can't afford cable. But for $17/month we watch a lot of DVD's. TV Shows, indie movies, classics or even heavy metal shows, Netflix has never let us down. In fact, they've completely changed the way we watch movies.

On the other hand, we hate Blockbuster. They ripped off millions of customers for years, and are finally feeling it. Unfortunately, their home delivery service (a shameless ripoff of Netflix) is getting larger and larger.

Netflix though, always has the upper hand and are the true innovators. They've done away with email support completely, and offer proper US-based customer service 24/7.

Watch for Blockbuster to make similar moves next year.